Privacy Policy

1. Introduction

55bmw.vip ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the 55bmw.vip website and associated services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with the 55bmw.vip platform.

This Privacy Policy is prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC). By registering an account or using the 55bmw.vip platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This policy applies to all personal data collected through the 55bmw.vip website, mobile platform, customer support channels, and any other touchpoints through which you interact with us. It does not apply to third-party websites or services that may be linked from our platform.

2. Information We Collect

55bmw.vip collects personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of personal data we collect include:

• Registration Data: Full name, date of birth, gender, nationality, Philippine residential address, email address, and mobile number (Philippine number).
• Identity Verification Data: Government-issued ID documents (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, voter's ID), selfie photographs, and proof of address documents required for KYC (Know Your Customer) compliance.
• Financial Data: GCash account details, PayMaya/Maya account details, Philippine bank account information (BPI, BDO, UnionBank, Metrobank, etc.), and debit card details used for deposits and withdrawals. We do not store full card numbers; payment data is handled by our certified payment processors.
• Transaction Data: Records of all deposits, withdrawals, bonus claims, and gaming transactions conducted through your 55bmw.vip account.
• Gaming Activity Data: Game history, session duration, wagering patterns, and responsible gaming tool usage.
• Technical Data: IP address, device type, browser type and version, operating system, and session logs collected automatically when you access the 55bmw.vip platform.
• Communications Data: Records of your interactions with our customer support team, including live chat transcripts, emails, and support ticket history.
• Marketing Preferences: Your preferences regarding receiving promotional communications from 55bmw.vip.

3. How We Use Your Information

55bmw.vip uses the personal data we collect for the following purposes:

• To create, verify, and manage your 55bmw.vip player account.
• To process deposits, withdrawals, and other financial transactions through GCash, PayMaya, and Philippine bank channels.
• To verify your identity and age (21+) in compliance with Philippine gambling regulations and PAGCOR requirements.
• To detect, prevent, and investigate fraud, money laundering, and other illegal activities.
• To provide customer support and respond to your inquiries and complaints.
• To personalize your gaming experience and recommend games or promotions that may be of interest to you.
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts).
• To send you promotional and marketing communications, where you have consented to receive them.
• To monitor and enforce responsible gaming tools, including deposit limits, session reminders, and self-exclusion requests.
• To comply with our legal and regulatory obligations under Philippine law.
• To improve the 55bmw.vip platform through analytics and performance monitoring.

4. Legal Basis for Processing

55bmw.vip processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and 55bmw.vip (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering (AML) obligations under Republic Act No. 9160, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for the legitimate interests of 55bmw.vip, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Sharing of Personal Data

55bmw.vip does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash, PayMaya, and Philippine banking partners, to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers who assist us in verifying your identity and age in compliance with Philippine regulations.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law.
• Technology Service Providers: Cloud hosting, cybersecurity, analytics, and customer support platform providers who process data on our behalf under strict data processing agreements.
• Game Software Providers: Third-party game developers whose games are hosted on the 55bmw.vip platform may receive limited technical data necessary to operate their games.

All third parties with whom we share personal data are required to handle it in accordance with applicable Philippine data privacy laws and our contractual requirements.

6. Data Retention

55bmw.vip retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and identity verification data is retained for a minimum of five (5) years after account closure, in compliance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing preference data is retained until you withdraw your consent or request deletion.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 55bmw.vip will securely delete or anonymize it.

7. Data Security

55bmw.vip implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 55bmw.vip platform.
• Encryption of sensitive data at rest, including financial and identity verification data.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Two-factor authentication (2FA) options for player accounts.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your 55bmw.vip login credentials and for notifying us immediately if you suspect any unauthorized access to your account.

8. Cookies & Tracking Technologies

55bmw.vip uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the platform.

The types of cookies we use include:

• Strictly Necessary Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and login status to provide a more personalized experience.
• Analytics Cookies: Help us understand how players interact with 55bmw.vip so we can improve platform performance and user experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 55bmw.vip platform.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by 55bmw.vip:

• Right to Be Informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared.
• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer using the details provided in Section 13 of this policy. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

10. Protection of Minors

55bmw.vip is strictly an adult platform. In accordance with Philippine gambling regulations, only individuals aged 21 years and above are permitted to register and use the platform. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account and delete the relevant personal data. If you believe a minor has registered on 55bmw.vip, please contact our support team immediately so we can take appropriate action.

Gambling is addictive. Know when to stop.

11. International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology service providers or game software partners operate servers in other jurisdictions. When such transfers occur, 55bmw.vip ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to handle your data in accordance with the Data Privacy Act of 2012 and NPC standards.

By using the 55bmw.vip platform, you consent to the transfer of your personal data to other countries where necessary for the provision of our services, subject to the safeguards described above.

12. Changes to This Policy

55bmw.vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or NPC guidelines. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered email address or through an in-platform notification.

Your continued use of the 55bmw.vip platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data.

13. Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 55bmw.vip, please contact our designated Data Privacy Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat widget on the 55bmw.vip platform.

Our support team serves Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and all regions across the Philippines. We are committed to resolving all data privacy concerns promptly and transparently.

You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by 55bmw.vip.